Shipping policy

Shipping Policy

Order Processing

All HoverDrive Prints products are made to order. Please allow 3–5 business days for your order to be created and prepared for shipment.

Processing times may vary during holidays, promotions, or periods of high order volume. If we anticipate a significant delay, we’ll contact you using the information provided with your order.

Shipping

We currently ship within the United States only.

Shipping rates and any applicable promotions, including free shipping offers, will be displayed at checkout.

Once your order ships, you’ll receive a confirmation email with tracking information when available.

Delivery Times

Delivery times shown at checkout or provided by the shipping carrier are estimates and are not guaranteed. Once a package has been transferred to the carrier, delays caused by the carrier, weather, or other circumstances outside our control may occur.

Incorrect Shipping Addresses

Please double-check your shipping address before placing your order. If you notice an error, contact us at hey@hoverdrivemedia.com as soon as possible.

We cannot guarantee that an address can be changed once an order has been shipped. Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.

Lost or Damaged Packages

If your order arrives damaged, incorrect, or appears to have been lost in transit, please contact us at hey@hoverdrivemedia.com with your order number and details of the issue. For damaged packages, please include photos of the item and packaging.

We’ll review the issue and work with you and the shipping carrier, when applicable, to make it right.

Questions

For questions about your order or shipping, contact us at hey@hoverdrivemedia.com.